Returns & Refunds.

Last updated October 4, 2026.

All merchandise on this site is sold by Pine Street Strategies LLC, doing business as Pine Street Advisors (“Pine Street,” “we,” “us”), the merchant of record. This policy forms part of our Terms of Sale.

Made to Order

Because we make each item to order, we do not accept returns or exchanges for a change of mind, an incorrect size choice, or a color preference.

Damaged or Incorrect Items

If your item arrives damaged, defective, misprinted, or different from what you ordered, contact us within 30 days of delivery with your order number and a photo of the problem. We will replace the item or refund the purchase price.

Exchanges

We do not offer size exchanges. Please check the size guide before ordering.

Refunds

Approved refunds go to your original payment method within 5 to 10 business days of approval.

How to Request

Email hello@pinestreetdc.com with your order number and photos of the item.